Frequently Asked Questions

Everything you need to know about renting a photo booth from Inizio Photo Booth. If you don't find what you're looking for, we're always happy to help.

General Questions

Yes, access to a power outlet is required.

Does the photo booth require electricity?

Our standard setup requires an 8 ft x 8 ft backdrop on a level, solid surface, with the booth positioned about 8 ft from the backdrop.

What are the space requirements?

Yes, reliable Wi-Fi is required. A dedicated connection is available for $150 if needed.

Does the photo booth require Wi-Fi?

Yes, we are fully insured and can provide a COI upon request.

Is Inizio Photo Booth insured?

Travel & Service Area

No travel fee for events in San Jose, CA and nearby Silicon Valley areas. A travel fee applies to events outside this service area.

Is there a travel fee?

Booking & Availability

We recommend booking as early as possible. Most weekends book up to 3 months in advance.

How soon should I book?

A signed agreement and non-refundable deposit are required. The remaining balance is due 30 days before the event.

What are the requirements for booking?

Bookings may be accepted up to 5 days before the event, subject to availability.

Can I book last minute?

Cancellations more than 20 days before the event are eligible for a refund minus the deposit. Cancellations within 20 days are non-refundable.

What is the cancellation policy?

Yes. Additional hours can be added before your event, subject to availability and an extra fee.

Can I extend the photo booth hours?

Yes, if the booth and attendant are available. Payment is required before extending service.

Can I add additional time during my event?

Customization & Backdrops

View our backdrop collection for available options. All backdrops are subject to availability.

What backdrop options are available?

Yes. We provide an initial design and one round of revisions. Additional revisions may incur a fee.

Can the photo template be customized?

Yes. We offer branded templates, custom props, personalized backdrops, and more.

Can you customize the booth for branding or corporate events?

Yes. Props are included with select packages, with additional options available as add-ons

Can I add props?

Yes. Client-provided backdrops and props are welcome with advance notice. Our team does not assemble client-provided backdrops.

Can I provide my own backdrop or props?

Yes. We can provide the template file and specifications for you to create your own design.

Can I design my own template?

Outdoor Events & Setup

Printing setups arrive 60–90 minutes before the event. Digital-only setups arrive about 45 minutes before.

When do you arrive for setup?

Yes. A covered area or canopy is required. The setup must be on a level, solid surface and protected from direct sunlight and weather.

Can I have a photo booth at an outdoor event?

Yes, earlier arrival or extended setup may be available for an additional fee.

Can I request early setup?

Photos & Gallery

Your gallery will be emailed within 3 business days after the event.

When will I receive my gallery?

Photos are delivered after the event through Google Drive or a downloadable ZIP file.

How do I access my event gallery?

Your online gallery remains available for 6 months. We recommend downloading your photos for long-term storage.

How long are event photos stored?

Attendants & Support

Our team is prepared to quickly resolve issues and carries backup equipment to minimize interruptions.

How are technical issues handled?

Staffing depends on your package and event size. Most events have one or two attendants. Digital drop-off booths can be self-service.

Will there be an attendant?

Tips are optional but appreciated for exceptional service.

Should I tip the photo booth attendants?